AI is transforming how we understand, engage and serve customers. But is it creating better experiences or simply adding another layer of technology?

Building on last week’s conversation about smarter CX technology decisions, we turn our attention to how we can harness AI to create meaningful customer experiences.

Join us for the World of CX Breakfast Conversation as Anne Nyachomba shares practical insights on leveraging AI for better experiences.

👤 Guest: Anne Nyachomba | CCXP, CAIC™️, ACIM
AI, Human-Centred Design and Experience Designer

📅 Date: Tuesday, 3rd November 2026
🕢 Time: 7:30–8:30 AM (EAT)
🔗 Zoom: bit.ly/WorldofCX
💰 FREE